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Privacy Policy

Effective Date: January 28, 2026
Website: ToonVexa.com
Founder: Vikku
Email: vikasku2125@gmail.com
Contact: 9807742823
Location: India

At ToonVexa, we respect your privacy and are committed to protecting the personal information of our customers, creators, and visitors. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have when using our website and purchasing our digital cartoon characters and other digital products.

1. Information We Collect

Personal Information

When you create an account, purchase a product, contact us, or use our services, we may collect information such as:

  • Name
  • Email address
  • Mobile/contact number
  • Billing information
  • Payment and transaction details
  • Account information
  • Information you voluntarily provide through our contact or support forms

We collect only information that is reasonably necessary to provide our services, process orders, provide customer support, and maintain website security.

Purchase & Digital Product Information

We may maintain records relating to the digital products you purchase, including:

  • Product names
  • Order details
  • Purchase dates
  • Download records
  • License type associated with your purchase

2. Payment Information

Payments may be processed through third-party payment providers.

ToonVexa does not intentionally store your complete debit card, credit card, UPI PIN, CVV, or banking passwords on our servers. Payment information is handled by the applicable payment service provider according to its own privacy and security practices.

3. How We Use Your Information

We may use collected information to:

  • Process and fulfill your orders
  • Provide access to purchased digital products
  • Send download links or purchase confirmations
  • Provide customer and technical support
  • Respond to your questions and requests
  • Maintain and manage your account
  • Prevent fraud, abuse, unauthorized downloads, and redistribution
  • Verify applicable product licenses
  • Improve our website, products, and services
  • Comply with applicable legal and regulatory requirements

4. Digital Products & Downloads

ToonVexa sells digital cartoon characters and related digital assets.

After a successful purchase, relevant product files may be made available through your account, download page, or another delivery method.

We may keep purchase and download records for security, customer support, accounting, and license-management purposes.

5. Cookies & Similar Technologies

ToonVexa may use cookies and similar technologies to:

  • Keep you signed in
  • Remember shopping-cart information
  • Understand website usage
  • Improve website performance
  • Provide a better user experience
  • Maintain website security

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Third-Party Services

We may use trusted third-party services for functions such as:

  • Payment processing
  • Website hosting
  • Analytics
  • Email delivery
  • Customer support
  • Security and fraud prevention
  • Digital product delivery

These third parties may process information only as necessary to provide their services and may have their own privacy policies.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

8. Information Sharing

We do not sell or rent your personal information to third parties.

We may share limited information when reasonably necessary with:

  • Payment processors
  • Hosting and technology providers
  • Delivery and support providers
  • Security and fraud-prevention services
  • Government authorities or law-enforcement agencies where legally required

We share only information reasonably necessary for the relevant purpose.

9. Marketing Communications

If you choose to receive promotional communications from ToonVexa, we may send information about new products, offers, bundles, or other updates.

You may opt out of promotional emails at any time by using the unsubscribe option where available or by contacting us.

Transactional communications, such as order confirmations, purchase receipts, security notices, and important service messages, may still be sent when necessary.

10. Your Privacy Rights

Subject to applicable law, you may have rights to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Request information about how your data is being used

To make a privacy-related request, contact us using the details provided below.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, accounting, security, dispute resolution, and compliance with legal obligations.

Purchase and license records may be retained for longer where necessary to protect ToonVexa’s intellectual property and comply with applicable laws.

12. Children’s Privacy

ToonVexa is not intended to knowingly collect personal information from children without appropriate consent.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

13. Intellectual Property & License Records

Our digital cartoon characters and other digital products may be protected by applicable intellectual-property laws.

We may maintain information about purchases and licenses to help prevent unauthorized resale, redistribution, or other misuse of ToonVexa digital products.

This Privacy Policy does not grant any intellectual-property rights or licenses to our products. Product usage rights are governed by the applicable License Policy or product terms.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or applicable legal requirements.

When we make changes, we may update the Effective Date shown at the top of this page.

We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us:

ToonVexa

Founder: Vikku
Email: vikasku2125@gmail.com
Contact Number: 9807742823
Website: ToonVexa.com
Location: India

Privacy Commitment

At ToonVexa, we believe your personal information deserves responsible protection. We use your information only for legitimate business, service, security, and legal purposes and aim to maintain a safe and trustworthy digital marketplace for creators.

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